Squirrels are all the rage in my practice's hometown. Here's how I let clients know they're not appropriate housepets.
Which works best when clients don't pay?
Follow this advice when you're hit with a client or patient crisis.
Follow up on defections.
What to do about intoxicated clients.
Philadelphia — The waiting room was full at the Radbill Animal Hospital when a man walked behind the reception desk and confronted a technician.
How to talk to parents.
Unsavory encounters could literally leave a bad taste in your mouth.
Make a pact not to judge clients.