Tips for veterinary team members to manage conflict with veterinarians - Firstline
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Doctor Conflict
Source: FIRSTLINE

Ask Amy: I'm afraid I work for a sellout

November 1, 2008

How can I keep my doctor focused on patients and not profits?

Source: FIRSTLINE

Choose your own attitude

October 20, 2008

You're in charge of how you feel, so make the decision that you won't let circumstances get you down.

Source: FIRSTLINE

10 common bad boss behaviors

October 1, 2008

No matter the shape or size of your practice, odds are you share boss-related annoyances with other team members.

Source: FIRSTLINE

Taming beastly bosses

October 1, 2008

Hiding behind your boss's lion's roar might be a timid kitten. Coax out your boss's softer side.

Source: FIRSTLINE

Signs it's time to cut and run

October 1, 2008

A few boss-related problems are best solved by finding a new boss. Here are a few examples.

Source: FIRSTLINE

7 tips to defuse angry clients

July 1, 2008

Review these techniques to help you prepare for your next encounter with aggressive clients.

Source: FIRSTLINE

Solutions for abusive clients

July 1, 2008

How should we handle aggressive clients who use foul language, throw invoices, or behave badly?

Source: FIRSTLINE

Sample conflict resolution plan

July 1, 2008

Use these guidelines to create your own step-by-step plan that outlines who team members should approach and how to report a problem with a co-worker if team members can't resolve the issue by themselves.

Source: FIRSTLINE

Bring peace back to your practice

July 1, 2008

No more drama.

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