Tips to help the veterinary team offer good service for pet owners - Firstline
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Client Service
Source: FIRSTLINE

Angel pins help pets and people

December 1, 2009

Team members at the Stanglein Veterinary Clinic in Northampton, Pa., attach angel pins to critical patients' kennels, along with a note explaining the gift.

Source: VETERINARY ECONOMICS

How to win back clients who've left

December 1, 2009

Follow up on defections.

Source: VETERINARY ECONOMICS

Funding for physical and emotional well-being

December 1, 2009

An angel fund helps one practice ensure pets get the care they need.

Source: VETERINARY ECONOMICS

Soothing decor a win for clients and staff alike

December 1, 2009

A plant or two can make a big difference.

Source: FIRSTLINE

A dog walk a day keeps old age at bay

November 5, 2009

Seniors who walk regularly with dogs reap many benefits.

Source: FIRSTLINE

What you can do to help strays this season

November 3, 2009

Follow these winter safety tips for feral cats.

Source: FIRSTLINE

Hello? It's your parasite preventive calling

November 1, 2009

Cellular reminders increase client compliance.

Source: FIRSTLINE

Santa and his elves give prime pet health

November 1, 2009

Harness the holiday spirit to educate clients on pet health.

Source: DVM360 MAGAZINE

Bargaining: It takes two to play

November 1, 2009

Defining the word "bargain." When we bargain for goods, we use caution to avoid being cheated, so we should be careful not to cheat others in doing business as veterinarians.

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