Tips to help the veterinary team offer good service for pet owners - Firstline
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Client Service
Source: FIRSTLINE

Hello? It's your parasite preventive calling

November 1, 2009

Cellular reminders increase client compliance.

Source: FIRSTLINE

Santa and his elves give prime pet health

November 1, 2009

Harness the holiday spirit to educate clients on pet health.

Source: DVM360 MAGAZINE

Bargaining: It takes two to play

November 1, 2009

Defining the word "bargain." When we bargain for goods, we use caution to avoid being cheated, so we should be careful not to cheat others in doing business as veterinarians.

Source: FIRSTLINE

4 ways to show clients the value

November 1, 2009

A tightly honed message helps ensure clients see the value of your care.

Source: CVC IN SAN DIEGO PROCEEDINGS

Preserving practice value through economic turmoil (Proceedings)

November 1, 2009

The valuation of a veterinary practice reveals a telling story about the practice and its owners and staff.

Source: FIRSTLINE

Talking to clients: Can my pet get H1N1?

November 1, 2009

Answer clients' biggest flu question with confidence.

Source: FIRSTLINE

Health coverage goes to the dogs

October 27, 2009

Cats represent only 10 percent of insured pets in America.

Source: FIRSTLINE

National Breast Cancer Awareness Month is for pets too

October 15, 2009

Spread the word to educate clients on the deadly disease.

Source: DVM360 MAGAZINE

Geodes: symbols of inner beauty

October 1, 2009

If we look below the surface, often we will find that, like geodes, each person is unique. Look into others as well as looking at them. We are certain to find more than meets the eye.

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