Tips to help the veterinary team offer good service for pet owners - Firstline
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Source: FIRSTLINE

More cats, less care

March 1, 2009

Cats are the top pet, but dogs are the top patient.

Source: FIRSTLINE

Make preventive care personal

March 1, 2009
By: Carol Schubert Hancock

Stress the importance of wellness screenings.

Source: FIRSTLINE

Who are your patients?

March 1, 2009

See which species visited the veterinarian in 2006.

Source: FIRSTLINE

Get cats out of the shadows

March 1, 2009
By: Kerry Hillard Johnson

Data show that feline health is experiencing an alarming downward spiral. Here are a few practical ways any team member can illuminate these dark days for cats.

Source: FIRSTLINE

Variety is the spice of life—and quality care

March 1, 2009

Build the skills you need to treat feline patients.

Source: FIRSTLINE

Fridge-worthy marketing

March 1, 2009

Attract clients like refrigerator magnets.

Source: FIRSTLINE

Don't like my cat? Fake it

March 1, 2009
By: Kerry Hillard Johnson

Clients can sense if you're not a feline fan.

Source: FIRSTLINE

Nuzzle up to muzzles

March 1, 2009

Warm clients up to the idea of muzzles.

Source: FIRSTLINE

Sample client checklist

February 23, 2009

Use this checklist to prepare for the day's appointments and predict clients' and patients' needs.

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