Forms for the veterinary team - Firstline
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Forms
Source: FIRSTLINE

Client handout: Certificate of bravery

March 10, 2009

Award surgery patients for their bravery.

Source: FIRSTLINE

5 tolerance commandments

March 2, 2009

Make a pact not to judge clients.

Source: FIRSTLINE

Sample: Rules of conduct

March 2, 2009

Download a free disciplinary action outline.

Source: FIRSTLINE

Do's and don'ts for selling recommendations

March 2, 2009

What to say when making a recommendation.

Source: FIRSTLINE

Outpatient clinic efficiency study XLS

February 4, 2009

Measure client wait times in the reception area, exam room, and checkout on a daily or weekly basis using VMC Inc.'s two-step efficiency study.

Source: FIRSTLINE

Efficiency study: How to do more with less

February 4, 2009

Measure client wait times in the reception area, exam room, and checkout on a daily or weekly basis using VMC Inc.'s two-step efficiency study.

Source: FIRSTLINE

Do not neglect dental care: Talk to clients about brushing their pets teeth.

February 1, 2009

Clients need to brush their pets teeth to prevent dental disease and other illnesses.

Source: FIRSTLINE

At-home diet trial compliance handout

January 16, 2009

Help clients beat their pets' food allergies. Download this helpful handout on diet trial compliance.

Source: FIRSTLINE

Eco-friendly goals and client handouts

January 15, 2009

Team members merged related handouts to meet their eco-friendly goals.

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