Communication and management tools for the veterinary team - Firstline
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Source: FIRSTLINE

3 remarkable stories of veterinary rehab recovery

May 1, 2013

What do a pit bull suffering from fibrocartilaginous embolism, a Labrador retriever with chronic severe elbow dysplasia, and a beagle with ventral slot decompression have in common? These precious pooches are rehabilitation success stories that teach us to never give up hope.

Source: FIRSTLINE

Ask Shawn: Shine light on a moonlighter

May 1, 2013

For the past few years, our veterinary practice's kennel business has been declining. I recently learned that an employee pet-sits for clients on the side. The other day a client approached me in an exam room asking if I was the employee who offered pet sitting. When I told him we board pets at the clinic, he said, "Oh dear, I hope I don't get someone in trouble." In fact, the moonlighting employee gave him a tour of our kennel just last week. I realize some people want a more personal approach, but the fact that the pet sitting is a secret going on behind the owner's back bothers me. Help! —Blindsided by boarding

Source: FIRSTLINE

Dental corner: Correcting a congenital cleft palate in your veterinary practice

May 1, 2013

This veterinary hospital team works together to rid a Rhodesian ridgeback of a congenital cleft palate.

Source: FIRSTLINE

Oh, baby! 8 risks to avoid in your veterinary practice during pregnancy

May 1, 2013

Whether you're expecting or you work with someone who is—or might one day—review this list of risks in veterinary practice and plan how to keep everyone in the workplace safe.

Source: FIRSTLINE

Dog bite prevention: What's your role in the veterinary practice?

May 1, 2013

You can handle their bark, but you don't want a bite. Firstline Board member Mandy Stevenson, RVT, offers tips for how each team member can stay safe in practice:

Source: FIRSTLINE

Top tips for telephones in the veterinary practice

February 11, 2013

Treat the phone like the revenue source it is.

Source: FIRSTLINE

5 tips to put a lid on litters

January 1, 2013

Help clients make smart decisions about pet ownership and reduce pet overpopulation.

Source: FIRSTLINE

Notes on parasite prevention programs in veterinary practice

January 1, 2013

Put parasites in their place with a symphony of tools that work together to create harmony for pets.

Source: FIRSTLINE

Help your veterinary practice walk the financial tightrope

January 1, 2013

You've got questions, we've got answers. Here's what you need to know to understand the business you work for.

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