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Audio and Video
Source: FIRSTLINE

Easy team communication: Take a cue from this zoo tech

December 8, 2010

Team communication doesn't have to be stuffy and formal to be useful.

Source: FIRSTLINE

Top 10 reasons veterinary team members love their jobs

November 7, 2010

Veterinary team members attending CVC San Diego shared the main reason they love going to work every day.

Source: FIRSTLINE

Techs: Why you need to make yourself indispensable

October 27, 2010

Making yourself an essential cog in the practice is beneficial for your career and your personal well being.

Source: FIRSTLINE

Top 10 ways to let money walk out the clinic door

October 1, 2010

Use these tips to sabotage your practice—and your livelihood

Source: FIRSTLINE

Clean towels keep cats happy—plus more feline-friendly practice tips

September 24, 2010

Watch feline veterinarians describe why each cat should get its own towel and enjoy its own carrier.

Source: FIRSTLINE

Top 10 ways to make your boss hate you

September 1, 2010

Watch Shawn McVey explain how to get on your manager's bad side.

Source: FIRSTLINE

Firstline Live tip: How to beat a bad attitude

August 28, 2010

This tip from Firstline Live helps veterinary team members stay positive in the face of negativity.

Source: FIRSTLINE

Assign grades to get veterinarians to delegate

August 27, 2010

When a doctor does too much, use this strategy from Shawn McVey and Firstline Live at CVC in Kansas City.

Source: FIRSTLINE

Video: Dr. Ernie Ward says wowing clients is easy

July 28, 2010

Great customer relations needn't be costly.

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