Tips to help the veterinary team offer good service for pet owners - Firstline
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Client Service
Source: DVM360 MAGAZINE

Introducing screw-down veterinary medicine

November 1, 2013

Better tell your veterinary clients to hold on for their life after you administer this kind of injection.

Source: VETERINARY MEDICINE

Are E-collars a cure for motion sickness?

November 1, 2013

Keep pet motion sickness in check with the help of an Elizabethan collar.

Source: FIRSTLINE

Quick script: Answering veterinary clients' questions about cost

November 1, 2013

Handle client conversations about expenses with this short response.

Source: FIRSTLINE

Signal euthanasias at your veterinary practice

November 1, 2013

When you work in a small hospital where laughter is the norm, you have to figure out creative ways to let employees know a euthanasia is taking place.

Source: DVM360 MAGAZINE

OMG! It's the veterinary @client of the future #lookout

October 1, 2013

My new clients won't look up from their phones. My older clients won't shut up. I'm not sure which is worse.

Source: DVM360 MAGAZINE

Laughs and tips for fear-free veterinary visits from CVC Kansas City

October 1, 2013

CVC Kansas City goes "fear-free" via late-night-style talk show hosted by veterinarian Marty Becker.

Source: DVM360 MAGAZINE

Pets and Vets: Clinical trials for anti-cancer drug in dogs paves way for human trials

October 1, 2013

University of Illinois veterinarian, chemist work to develop cancer drug that can help both animals and humans.

Source: DVM360 MAGAZINE

Pyometra plus refusal to spay: A look at two veterinary cases

October 1, 2013

Management, legal and ethical issues abound when veterinarians recommend 'emergency' procedures to hesitant pet owners.

Source: DVM360 MAGAZINE

Veterinarians should provide more cost-effective pet healthcare

October 1, 2013

Insistence on the highest medical standards in every case is hurting the veterinary profession.

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