Tips for veterinary team members to communicate with veterinarians - Firstline
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Doctor Communication
Source: FIRSTLINE

Front-desk quiz: Test your medical knowledge

September 1, 2010

Take this 10-question quiz to discover if you're an informed veterinary-clinic receptionist ... or just the front-desk help.

Source: FIRSTLINE

Assign grades to get veterinarians to delegate

August 27, 2010

When a doctor does too much, use this strategy from Shawn McVey and Firstline Live at CVC in Kansas City.

Source: FIRSTLINE

Gender: Who's the better boss?

August 1, 2010

Does gender play a role when it comes to management skills in veterinary practice?

Source: FIRSTLINE

What causes veterinary team members' stress?

August 1, 2010

Too much to do and not enough time to do it, coupled with lack of communication, resources, and financial incentives, leaves team members tense.

Source: FIRSTLINE

Sample script: Handling battles with the boss

July 1, 2010

Sample script: Handling battles with the boss

Source: FIRSTLINE

Use a team effort to increase recycling efforts

July 1, 2010

Use a team effort to increase recycling efforts

Source: FIRSTLINE

Your complete guide to managing internal conflict

June 10, 2010

Use these strategies and tools to improve co-worker relations—and your practice.

Source: FIRSTLINE

Inspire and motivate your team

June 1, 2010

Team members say these three things will pick up productivity and excite enthusiasm.

Source: FIRSTLINE

Ask Shawn: Problems with the practice owner's wife

June 1, 2010

I'm a practice manager having trouble with an employee. She's lazy and unprofessional, and does almost none of the duties she's expected to handle. The problem: She's the practice owner's wife. When I approach him about it, he just says, "She's the boss." What else can I do?

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