Tips for veterinary team members to communicate with veterinarians - Firstline
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Doctor Communication
Source: FIRSTLINE

Give team members a birthday they'll never forget

November 1, 2010

Give team members a birthday they'll never forget

Source: FIRSTLINE

Ask Shawn: Communicating to change a control freak

October 1, 2010

Ask Shawn: Communicating to change a control freak

Source: FIRSTLINE

Veterinary disrespect: Overcoming the "just a receptionist" rap

September 1, 2010

Receptionists, remove the obstacles that prevent you from being considered part of your practice's healthcare team.

Source: FIRSTLINE

Front-desk quiz: Test your medical knowledge

September 1, 2010

Take this 10-question quiz to discover if you're an informed veterinary-clinic receptionist ... or just the front-desk help.

Source: FIRSTLINE

Top 10 ways to make your boss hate you

September 1, 2010

Watch Shawn McVey explain how to get on your manager's bad side.

Source: FIRSTLINE

Assign grades to get veterinarians to delegate

August 27, 2010

When a doctor does too much, use this strategy from Shawn McVey and Firstline Live at CVC in Kansas City.

Source: FIRSTLINE

What causes veterinary team members' stress?

August 1, 2010

Too much to do and not enough time to do it, coupled with lack of communication, resources, and financial incentives, leaves team members tense.

Source: FIRSTLINE

Gender: Who's the better boss?

August 1, 2010

Does gender play a role when it comes to management skills in veterinary practice?

Source: FIRSTLINE

Sample script: Handling battles with the boss

July 1, 2010

Sample script: Handling battles with the boss

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