Communication, career development, and efficiency tips for the veterinary team - Firstline
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Source: FIRSTLINE

Tired of your job?

September 1, 2008

You used to love your job, but now it just feels worn out. Don't give up. You can make it new again. Learn how thanks to four team members' true burnout survival stories.

Source: FIRSTLINE

Ask Amy: My co-worker sabotages me

September 1, 2008

How do I handle a passive-aggressive team member?

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3 looks your practice will love

September 1, 2008

Whether you're a receptionist, technician, assistant, or manager, learn to outfit yourself for professional practice life in your hometown. Just click on the link below then roll over the flags to get sure-fire wardrobe tips.

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Live from CVC Central: Answering emergency calls is essential to your bottom line

August 25, 2008

It pays to staff your phone until midnight.

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Tip from Firstline Live 2008: Fix your phone troubles

August 24, 2008

Here's help for overworked receptionists.

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Tip from Firstline Live 2008: Halt turnover

August 23, 2008

Employee referral programs help practices find--and keep--top-notch team members.

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Tip from Firstline Live 2008: Improve client compliance with role-playing

August 22, 2008

Practice is essential to getting it right with clients.

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Managers' Retreat 2008 Highlight: The secret to successful management

August 21, 2008

Build a foundation of values and everything else falls in line.

Source: FIRSTLINE

Do clients understand their pets' at-home care?

August 8, 2008

If they're like many human medical patients, they don't.

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