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Source: DVM360 MAGAZINE The healing power of laughter continues January 1, 2011 By: Carl A. Osborne, DVM, PhD, Dipl. ACVIM Giggles and guffaws can go a long way in making clients, team members and even ourselves feel better

Source: FIRSTLINE Pet lovers: Give your pet the ultimate gift of love December 7, 2010 Show your support for spay and neuter programs?your pet will love you for it.

Source: FIRSTLINE Soda for a smile: A game for impressing clients December 1, 2010 Win over a client and score a drink with this bubbly game.

Source: FIRSTLINE 5 tips to beat holiday-party anxiety November 23, 2010 Put your best foot forward -- and shine like the star you are -- at this season's veterinary hospital get-together.

Source: FIRSTLINE BizQuiz: Test the true color of your temperament at work November 12, 2010 See what shade your—and your team members'—work temperament is with this short quiz. Then learn how to best blend with other shades by checking out a few colorful examples.

Source: FIRSTLINE Top 10 ways to have a lousy day November 1, 2010 From sunup to sundown, here's your fool-proof way to have a terrible day.

Source: DVM360 MAGAZINE Dealing with persnickety clients November 1, 2010 Dr. Brock shares his comical experience with a nit-picking banker.

Source: DVM360 MAGAZINE Clumsy clients can hurt themselves and your practice November 1, 2010 By: Michael A. Obenski, DVM Dr. Obenski recounts how clients have unintentionally wrecked havoc on his practice—and sanity.

Source: FIRSTLINE Give team members a birthday they'll never forget November 1, 2010 Give team members a birthday they'll never forget

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