Tips to help the veterinary team offer good service for pet owners - Firstline
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Client Service
Source: FIRSTLINE

Extreme makeover: Parasite edition for team members

May 1, 2009

Remodel your ho-hum parasite prevention program.

Source: FIRSTLINE

Antibiotic resistance

May 1, 2009

Antibiotic resistance Q&A.

Source: FIRSTLINE

Protect your whole family

May 1, 2009

Talk to clients about zoonoses.

Source: FIRSTLINE

Red flags for team members

April 24, 2009

New law affects veterinary teams.

Source: CVC IN BALTIMORE PROCEEDINGS

Let's talk about $: Part 1 (Proceedings)

April 1, 2009

No one likes to talk about $, yet cost almost always is discussed every day in our practices.

Source: FIRSTLINE

Heartworm reminder

April 1, 2009

Scope out this sample form.

Source: CVC IN BALTIMORE PROCEEDINGS

Helpful contributions of technicians during pet loss (Proceedings)

April 1, 2009

Veterinarians have the unique position of experiencing their patients' deaths at a rate seven times that of human physicians, frequently leading them into unique shared emotional experiences with clients whom they have known for many years.

Source: FIRSTLINE

Problem children at the practice

April 1, 2009

How to talk to parents.

Source: FIRSTLINE

Offer the best-care plan

April 1, 2009

Pets deserve the best.

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