Tips to help the veterinary team offer good service for pet owners - Firstline
  • SEARCH:
Team Center
Firstline Featuring Information from:

ADVERTISEMENT

Client Service
Source: FIRSTLINE

Red flags for team members

April 24, 2009

New law affects veterinary teams.

Source: CVC IN BALTIMORE PROCEEDINGS

Let's talk about $: Part 1 (Proceedings)

April 1, 2009

No one likes to talk about $, yet cost almost always is discussed every day in our practices.

Source: FIRSTLINE

Heartworm reminder

April 1, 2009

Scope out this sample form.

Source: CVC IN BALTIMORE PROCEEDINGS

Helpful contributions of technicians during pet loss (Proceedings)

April 1, 2009

Veterinarians have the unique position of experiencing their patients' deaths at a rate seven times that of human physicians, frequently leading them into unique shared emotional experiences with clients whom they have known for many years.

Source: FIRSTLINE

Problem children at the practice

April 1, 2009

How to talk to parents.

Source: FIRSTLINE

Offer the best-care plan

April 1, 2009

Pets deserve the best.

Source: FIRSTLINE

The dish on discounts

April 1, 2009

Should you offer discounts?

Source: CVC IN BALTIMORE PROCEEDINGS

Extreme client service: Part 2 (Proceedings)

April 1, 2009

Build a relationship with owner and pet--this is a people business as well as a pet business; being able to relate with owners and their pets is necessary.

Source: CVC IN BALTIMORE PROCEEDINGS

Internet marketing for the new generation of pet owners (Proceedings)

April 1, 2009

The days of marketing your veterinary practice solely through the Yellow Pages, word of mouth or local newspapers are over.

ADVERTISEMENT

Click here