Tips to help the veterinary team offer good service for pet owners - Firstline
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Client Service
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Praise for pit bulls

March 1, 2009

Ban bad owners, not breeds.

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Stop judging clients

March 1, 2009

Eradicate assumptions to improve client and patient care.

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When should you act as the jury?

March 1, 2009

Take a gavel to judgmental thinking.

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5 mouser myths debunked

March 1, 2009

Teach clients the facts behind the top feline fables.

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More cats, less care

March 1, 2009

Cats are the top pet, but dogs are the top patient.

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Make preventive care personal

March 1, 2009

Stress the importance of wellness screenings.

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Who are your patients?

March 1, 2009

See which species visited the veterinarian in 2006.

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Get cats out of the shadows

March 1, 2009

Data show that feline health is experiencing an alarming downward spiral. Here are a few practical ways any team member can illuminate these dark days for cats.

Source: FIRSTLINE

Variety is the spice of life—and quality care

March 1, 2009

Build the skills you need to treat feline patients.

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