Tips to help the veterinary team offer good service for pet owners - Firstline
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Client Service
Source: FIRSTLINE

Who are your patients?

March 1, 2009

See which species visited the veterinarian in 2006.

Source: FIRSTLINE

Get cats out of the shadows

March 1, 2009

Data show that feline health is experiencing an alarming downward spiral. Here are a few practical ways any team member can illuminate these dark days for cats.

Source: FIRSTLINE

Variety is the spice of life—and quality care

March 1, 2009

Build the skills you need to treat feline patients.

Source: FIRSTLINE

Fridge-worthy marketing

March 1, 2009

Attract clients like refrigerator magnets.

Source: FIRSTLINE

Don't like my cat? Fake it

March 1, 2009

Clients can sense if you're not a feline fan.

Source: FIRSTLINE

Nuzzle up to muzzles

March 1, 2009

Warm clients up to the idea of muzzles.

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Sample client checklist

February 23, 2009

Use this checklist to prepare for the day's appointments and predict clients' and patients' needs.

Source: FIRSTLINE

Service: The secret to survival

February 20, 2009

Practices that offer superior client care today will be better off tomorrow.

Source: FIRSTLINE

New campaign gives pet owners money for veterinary care

February 16, 2009

Help your clients receive $20 to put toward wellness services at your practice.

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