Tips to help the veterinary team offer good service for pet owners - Firstline
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Client Service
Source: FIRSTLINE

Fridge-worthy marketing

March 1, 2009

Attract clients like refrigerator magnets.

Source: FIRSTLINE

Don't like my cat? Fake it

March 1, 2009

Clients can sense if you're not a feline fan.

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Nuzzle up to muzzles

March 1, 2009

Warm clients up to the idea of muzzles.

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Sample client checklist

February 23, 2009

Use this checklist to prepare for the day's appointments and predict clients' and patients' needs.

Source: FIRSTLINE

Service: The secret to survival

February 20, 2009

Practices that offer superior client care today will be better off tomorrow.

Source: FIRSTLINE

New campaign gives pet owners money for veterinary care

February 16, 2009

Help your clients receive $20 to put toward wellness services at your practice.

Source: FIRSTLINE

Weave a sticky Web (site that is)

February 1, 2009

Drive clients to your Website by promoting it.

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Hearts and crafts

February 1, 2009

Make eye-catching scrapbook pages to educate clients on products.

Source: FIRSTLINE

Calm front-desk chaos

February 1, 2009

Regardless of whether you're the owner or the receptionist, these 5 tips will help you turn turmoil into tranquility—and foster loyal clients.

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