Tips to help the veterinary team offer good service for pet owners - Firstline
  • SEARCH:
Team Center
Firstline Featuring Information from:

ADVERTISEMENT

Client Service
Source: FIRSTLINE

Flea and tick preventives

January 1, 2009

Stress the importance of year-round protection.

Source: FIRSTLINE

Help clients complete a diet trial

January 1, 2009

Don't let clients unknowingly sabotage their pets' diet trials. Stress the importance of at-home compliance.

Source: FIRSTLINE

Add some sass to your messages

January 1, 2009

Leave messages for the pets, not the owners, and have fewer no-shows.

Source: FIRSTLINE

Get clients on board

January 1, 2009

Simple steps to client compliance.

Source: DEAR KARA

Dear Kara: Dental health (Sponsored by Hill's Pet Nutrition)

January 1, 2009

Kara answers questions about dental health

Source: FIRSTLINE

How to suggest behavior training

January 1, 2009

Bring up behavioral issues without offending clients.

Source: FIRSTLINE

Rescue story: The luckiest Penny

January 1, 2009

See how one copper-colored pit bull charmed an entire practice and found her own pot of gold—a loving family.

Source: FIRSTLINE

What's the key to success? The 3 Rs

December 4, 2008

Strong bonds with clients make for healthy pets, profitable practices, and fruitful careers.

Source: FIRSTLINE

Sample script: Talk to pet owners about behavior issues

December 1, 2008

Be sure to address pets' troubling behaviors.

ADVERTISEMENT

Click here