Tips to help the veterinary team offer good service for pet owners - Firstline
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Client Service
Source: FIRSTLINE

Tips for working with guide dogs

January 1, 2009

Make a guide dog's initial visit run smoothly.

Source: FIRSTLINE

Preanesthetic testing

January 1, 2009

Should it be mandatory?

Source: FIRSTLINE

Donations support the human-animal bond

January 1, 2009

IAADP President gives thanks to all those who contribute to the animal-human bond.

Source: FIRSTLINE

Flea and tick preventives

January 1, 2009

Stress the importance of year-round protection.

Source: FIRSTLINE

Help clients complete a diet trial

January 1, 2009

Don't let clients unknowingly sabotage their pets' diet trials. Stress the importance of at-home compliance.

Source: FIRSTLINE

Add some sass to your messages

January 1, 2009

Leave messages for the pets, not the owners, and have fewer no-shows.

Source: FIRSTLINE

Get clients on board

January 1, 2009

Simple steps to client compliance.

Source: DEAR KARA

Dear Kara: Dental health (Sponsored by Hill's Pet Nutrition)

January 1, 2009

Kara answers questions about dental health

Source: FIRSTLINE

How to suggest behavior training

January 1, 2009

Bring up behavioral issues without offending clients.

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