Efficiency tips for the veterinary team - Firstline
  • SEARCH:
Team Center
Firstline Featuring Information from:

ADVERTISEMENT

Efficiency Rules
Source: FIRSTLINE

Paper clips are so yesterday

January 1, 2007

Do client notes disappear after you paper clip them to a patient chart? Do your blood work or hospital notes sneak into the wrong file? Maybe it's time to kick the paper clip habit, says Jean Weaver, hospital administrator at Catawba Animal Clinic in Rock Hill, S.C. "Our doctors would use two or three clips on charts to try to keep notes and educational materials together," Weaver says. "These notes would inevitably fall off or become attached to another chart in the discharge box."

Source: FIRSTLINE

15 ways to work smarter

September 1, 2006

Want to get more done in less time? Plan for efficiency with these one-step-at-a-time solutions.

Source: FIRSTLINE

Is the doctor stealing part of your job? Take it back!

February 1, 2006

Your veterinarian didn't go to school to learn to be a technician, receptionist, or practice manager, so don't let her act like one. Make her do her job--so you can do yours.

Source: FIRSTLINE

6 ways to improve reminders

December 1, 2005

A++ clients make appointments the day they get your postcard, call, or e-mail. Here's how to help the others make the grade.

Source: FIRSTLINE

New positions keep the front desk organized

December 1, 2005

Reorganizing staff members' responsibilities may help you better control your crowded reception area and improve client satisfaction. At least, that's what Jennifer Hoffman, hospital manager at Murrells Inlet Veterinary Hospital in Murrells Inlet, S.C., found.

Source: FIRSTLINE

Streamline surgery releases

October 1, 2005

End-of-the-day surgery releases can bring chaos and confusion to even the most organized veterinary teams. That's why team members at Rock Road Animal Hospital in St. Louis, Mo., developed a system to route clients through the checkout process before they're reunited with their pets.

Source: FIRSTLINE

Clean it up!

October 1, 2005

I'm the first person in the office every morning, and the evening staff always leaves messes for me to clean up. How can I encourage them to pull their weight?

Source: FIRSTLINE

Paging Dr. X

October 1, 2005

Dr. X is running behind–again. But you don't want to interrupt him in front of the client. Here's an easy solution: Get him a pager. Shelly Hiemer, CVT, a technician at AMVET in Otsego, Minn., says her doctor chose to carry one so staff members could notify him when problems arise without interrupting. Then they developed a message system to indicate the degree of emergency. For example, if the team pages the doctor with number 33, he has 10 minutes to wrap up and get to the next client. Number 66 means he only has five minutes, and 99 means it's an emergency.

Source: FIRSTLINE

Don't let scheduling troubles weigh you down

October 1, 2005

Use these timesaving tips to stay on schedule and keep your entire team afloat when disruptions threaten to throw your day dangerously off course.

ADVERTISEMENT

Click here