Communication and management tools for the veterinary team - Firstline
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Source: FIRSTLINE

Turn management into a team event

January 1, 2013

What goes on when the management team meets behind closed doors? Dr. Kevin Lowe and the leaders at Flint River Animal Hospital in Huntsville, Ala., are taking the mystery out of meetings by including their head technician, Slade McElroy.

Source: FIRSTLINE

One cat, four cats, 10 cats ... more?

January 1, 2013

Q: How many pets per team member does our practice need to pay for?

Source: FIRSTLINE

6 tips to help pets heal at your veterinary practice

December 1, 2012

Use this advice to communicate with pet owners more effectively and offer appropriate follow-up care when pets have wounds that won't heal.

Source: FIRSTLINE

14 ways to grow in your job

December 1, 2012

Consider this list of ways to spice up your career as a credentialed veterinary technician.

Source: FIRSTLINE

Personal problems, professional consequence

December 1, 2012

I'm going through an ?unexpected romantic breakup, and it's affecting my veterinary work. Several of my co-workers have noticed my distraction and made comments. I'm trying to stay more focused, but I don't want to talk about my personal life—our practice manager tends to gossip. I don't want to lose my job over this. What should I do? —Broken Heart

Source: FIRSTLINE

Everything you always wanted to know about pet insurance (but were afraid to ask)

December 1, 2012

Use this advice to learn the best strategies to talk to pet owners about how to pay for the care their pets need. Then take your floundering pet insurance program and boost it to a new level of service to protect the pets you serve.

Source: FIRSTLINE

You can be the (nearly) perfect veterinary technician

December 1, 2012

A successful career is about more than perfect catheter placement. Discover what veterinarians want most from their technicians—then use this list of seven habits to put your career on the fast track.

Source: FIRSTLINE

That old line

November 1, 2012

A new use for old IV bags in the veterinary clinic

Source: FIRSTLINE

Ignite your passion for practice with a little time off

November 1, 2012

Rekindle your love for veterinary medicine with time away from the job you love. Here are six steps to fan your flame

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