Answers to the veterinary team's practice management questions - Firstline
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Ask The Experts
Source: FIRSTLINE

Ask Amy: Maximize your marketing

June 1, 2007

I want to send a mailing to market our clinic's dental promotion. Our area of influence is about 2 miles, and that encompasses a population of about 200,000. How can I get the addresses of the households in a certain area or city? Do you know how to focus a mailing to a certain demographic to target people who might own pets?

Source: FIRSTLINE

Lab results that work

June 1, 2007

Our practice does lab testing in-house and the results often vary. How can we boost our proficiency?

Source: FIRSTLINE

Our recommendations are inconsistent

May 1, 2007

Q. Our team members make different product recommendations for heartworm and flea and tick prevention. How do we get them on the same page?

Source: FIRSTLINE

Get more training

May 1, 2007

Q. I'm a credentialed technician, and I'm interested in specialty training. What are my options?

Source: FIRSTLINE

Where there's smoke, no hires

May 1, 2007

Q. We're hiring a new team member. Can we specify "no smokers" in our classified ad?

Source: FIRSTLINE

Ask Amy: Holiday scheduling blues

April 1, 2007

Ask Amy: Holiday scheduling blues

Source: FIRSTLINE

How to quit gracefully

April 1, 2007

Q: I'm unhappy and I want to quit my job. How can I leave without burning bridges?

Source: FIRSTLINE

Step away from the thumbtacks

April 1, 2007

Clients love you so much they send you endless photos of Trixie drinking from the toilet and Boots chasing a sunbeam.

Source: FIRSTLINE

Stand firm on dental care

March 1, 2007

Q I'm a technician, and I often suggest dental care for pets. But not everyone sees the value. How do I get the rest of my team on board with dental care?

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