Communication and management tools for the veterinary team - Firstline
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Source: FIRSTLINE

Top tips for telephones in the veterinary practice

February 11, 2013

Treat the phone like the revenue source it is.

Source: FIRSTLINE

Help your veterinary practice walk the financial tightrope

January 1, 2013

You've got questions, we've got answers. Here's what you need to know to understand the business you work for.

Source: FIRSTLINE

One cat, four cats, 10 cats ... more?

January 1, 2013

Q: How many pets per team member does our practice need to pay for?

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5 tips to put a lid on litters

January 1, 2013

Help clients make smart decisions about pet ownership and reduce pet overpopulation.

Source: FIRSTLINE

Notes on parasite prevention programs in veterinary practice

January 1, 2013

Put parasites in their place with a symphony of tools that work together to create harmony for pets.

Source: FIRSTLINE

Turn management into a team event

January 1, 2013

What goes on when the management team meets behind closed doors? Dr. Kevin Lowe and the leaders at Flint River Animal Hospital in Huntsville, Ala., are taking the mystery out of meetings by including their head technician, Slade McElroy.

Source: FIRSTLINE

Personal problems, professional consequence

December 1, 2012

I'm going through an ?unexpected romantic breakup, and it's affecting my veterinary work. Several of my co-workers have noticed my distraction and made comments. I'm trying to stay more focused, but I don't want to talk about my personal life—our practice manager tends to gossip. I don't want to lose my job over this. What should I do? —Broken Heart

Source: FIRSTLINE

14 ways to grow in your job

December 1, 2012

Consider this list of ways to spice up your career as a credentialed veterinary technician.

Source: FIRSTLINE

You can be the (nearly) perfect veterinary technician

December 1, 2012

A successful career is about more than perfect catheter placement. Discover what veterinarians want most from their technicians—then use this list of seven habits to put your career on the fast track.

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