Communication and management tools for the veterinary team - Firstline
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Source: FIRSTLINE

Postoperative pain management any practice can afford

November 1, 2012

Effective pain management in postoperative patients is possible no matter the size or focus of the veterinary practice. Consider the wide range of economical drugs available to help reduce pet suffering and pain.

Source: FIRSTLINE

6 steps to better behavior

October 1, 2012

If your patients are known for their devilish behavior, find out how you can help your practice step up behavior services to change that

Source: FIRSTLINE

Parasite talks: What's your role?

October 1, 2012

Consider this quick guide to what you should - and shouldn't - say to lock in parasite prevention compliance.

Source: FIRSTLINE

Refill your well of compassion in your veterinary practice

October 1, 2012

When your well runs dry, it's impossible to offer the service pets and their owners need. A healing environment requires healthy healers. Here's what you need to know to take care of yourself - and your colleagues.

Source: FIRSTLINE

Millie's love: Life after pet loss

September 1, 2012

When a caregiver brought an ill and severely matted cat to our practice, our veterinary team began a journey that demonstrated the bonds of love and compassion that can blossom among pets, their people, and a veterinary team.

Source: FIRSTLINE

Don't let emergency veterinary calls turn you upside down

September 1, 2012

Use these materials to educate team members about how to crack that tough nut—the nonurgent emergency call. Follow the directios to get your practice back on its feet by preparing an educational meeting on this topic.

Source: FIRSTLINE

5 steps to prep for painful discussions

September 1, 2012

Pet owners don't want their animals to hurt. But when you tell veterinary clients their pets are suffering, your words might also cause pain. Here's how to lessen the hurt and help pets and clients feel better.

Source: FIRSTLINE

The veterinary team member's guide to dating and workplace relationships

June 1, 2012

Whether it's a budding workplace romance, best friend blues, or family drama, personal relationships can really wreck the peace in a veterinary practice. Practice management experts and team members who've been there will offer advice to keep personal relationships from interfering with professional life.

Source: FIRSTLINE

Lost and Found

June 1, 2012

Two potential owners, one dog, and no microchip. Here's what happened when our veterinary practice got stuck between a Good Samaritan and the owner who wanted her dog back.

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