Tips to help the veterinary team offer good service for pet owners - Firstline
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Source: FIRSTLINE

Rabies Vaccines: What's your veterinary team role?

November 1, 2013

When every team member offers the same message about pet care, there are no questions left in clients' minds about what they should do.

Source: dvm360

The feline care toolkit

November 1, 2013

This toolkit delivers team training, free client handouts, exam room education strategies and more, all designed to make it as easy as possible for veterinarians and their teams to discuss feline care and wellness with clients. (With an educational grant provided by CATalyst Council)

Source: DVM360 MAGAZINE

Introducing screw-down veterinary medicine

November 1, 2013

Better tell your veterinary clients to hold on for their life after you administer this kind of injection.

Source: VETERINARY MEDICINE

Are E-collars a cure for motion sickness?

November 1, 2013

Keep pet motion sickness in check with the help of an Elizabethan collar.

Source: FIRSTLINE

Quick script: Answering veterinary clients' questions about cost

November 1, 2013

Handle client conversations about expenses with this short response.

Source: FIRSTLINE

Signal euthanasias at your veterinary practice

November 1, 2013

When you work in a small hospital where laughter is the norm, you have to figure out creative ways to let employees know a euthanasia is taking place.

Source: DVM360 MAGAZINE

OMG! It's the veterinary @client of the future #lookout

October 1, 2013

My new clients won't look up from their phones. My older clients won't shut up. I'm not sure which is worse.

Source: DVM360 MAGAZINE

Laughs and tips for fear-free veterinary visits from CVC Kansas City

October 1, 2013

CVC Kansas City goes "fear-free" via late-night-style talk show hosted by veterinarian Marty Becker.

Source: DVM360 MAGAZINE

Pets and Vets: Clinical trials for anti-cancer drug in dogs paves way for human trials

October 1, 2013

University of Illinois veterinarian, chemist work to develop cancer drug that can help both animals and humans.

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