Source: FIRSTLINE
September 1, 2012
By:
Cori Weber
When a caregiver brought an ill and severely matted cat to our practice, our veterinary team began a journey that demonstrated the bonds of love and compassion that can blossom among pets, their people, and a veterinary team.
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Source: DVM360 MAGAZINE
September 1, 2012
By:
Michael A. Obenski, DVM
Luckily for veterinarians, they're glad to "educate" everyone in the waiting area.
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Source: DVM360 MAGAZINE
September 1, 2012
By:
Karyn Gavzer, MBA, CVPM
Communicating effectively over the phone is just as important as in person. Here's how to make sure your veterinary team does it right.
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Source: FIRSTLINE
September 1, 2012
By:
Portia Stewart
Pet owners don't want their animals to hurt. But when you tell veterinary clients their pets are suffering, your words might also cause pain. Here's how to lessen the hurt and help pets and clients feel better.
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Source: FIRSTLINE
September 1, 2012
A simple solution to tame rowdy children in the waiting room.
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Source: DVM360 MAGAZINE
September 1, 2012
By:
Michael Paul, DVM
You don't get a second chance to make a first impression with your veterinary clients – so you better do it well.
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Source: DVM360 MAGAZINE
September 1, 2012
By:
Bo Brock, DVM
Twenty-eight years of friendship takes a toll when the end is in sight.
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Source: FIRSTLINE
September 1, 2012
An easy way to help clients who can't afford care.
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Source: FIRSTLINE
September 1, 2012
Focus on compassion when working with elderly clients.
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