Source: FIRSTLINE
April 1, 2006
OK, folks, it's time to step up and help put a stop to animal cruelty.
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Source: FIRSTLINE
April 1, 2006
By:
Gina Toman, RVT
How can I convince our clients that their pets need flea and tick control?
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Source: FIRSTLINE
April 1, 2006
Let others know how much you care with these simple steps.
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Source: FIRSTLINE
February 1, 2006
By:
Pamela Stevenson, CVPM
No one follows our time schedules—I regularly work at least 30 minutes after my shift was supposed to end. Is this fair?
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Source: FIRSTLINE
February 1, 2006
By:
Dr. Mary Ann Vande Linde
The doctor won't fire a problem employee. What can I do?
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Source: FIRSTLINE
February 1, 2006
By:
Karyn Gavzer
Standards of care set the stage for you and your clients so you can work together to help pets stay sleek, strong, and full of energy.
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Source: FIRSTLINE
February 1, 2006
By:
Craig Woloshyn, DVM
Your veterinarian didn't go to school to learn to be a technician, receptionist, or practice manager, so don't let her act like one. Make her do her job--so you can do yours.
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Source: FIRSTLINE
February 1, 2006
By:
Roger Cummings, CVPM
A co-worker told me in confidence that he was looking for a new job. I encouraged my friend to tell the doctor he wasn't happy and to try to work things out, but he quit instead and took a job at a rival practice. Now the doctor is mad at me. He says I'm not loyal. I disagree. Who's right?
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Source: FIRSTLINE
February 1, 2006
By:
Karen Sabatini
You've seen it before: Sweet little white-haired Mrs. Smith turns into the Queen of Mean when she gets her first gander at her bill.
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