Communication tools for the veterinary team - Firstline
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Communication Strategies
Source: FIRSTLINE

Are clients spending more—or less?

August 1, 2008

Pets still need care even when times are tight.

Source: FIRSTLINE

Pain: Still a problem?

August 1, 2008

Pets don't have to deal with pain—but they do.

Source: FIRSTLINE

Pet products: How good is your word?

August 1, 2008

Not too good, unless team members get training.

Source: FIRSTLINE

Client communication: More important than ever

August 1, 2008

When clients face tough money choices, you'll need to be prepared to explain the care their pets need.

Source: FIRSTLINE

Is pet insurance gaining popularity?

August 1, 2008

Education is key to satisfying the demand.

Source: FIRSTLINE

What clients want

August 1, 2008

How to keep pet owners happy might seem like a mystery. But it's not. Learn the secrets to putting a smile on every client's face.

Source: FIRSTLINE

Pets keep getting fatter

August 1, 2008

The numbers prove that obesity is a serious problem.

Source: FIRSTLINE

Diverse clients, diverse wants

August 1, 2008

Different ethnic groups may share similar preferences, and learning them helps bond clients to your practice.

Source: FIRSTLINE

Compare insurance plans

August 1, 2008

Here are questions to ask about prospective plans.

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