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Source: FIRSTLINE Aggressive pets: Take away the fear factor February 1, 2011 By: Katie Costello, RVT, CPDT-KA There are no bad patients—just fearful and stressed ones. By remembering that, watching for warning signs, and taking a less-is-more approach, you can help patients and keep yourself safe.

Source: FIRSTLINE Age, style, personality: What's to blame for team conflict? January 26, 2011 Blaming superficial differences for team conflict may be too easy. The causes require specific resolution.

Source: FIRSTLINE To stay healthy, don't sleep with pets January 25, 2011 A veterinary report emphasizes the zoonoses risks for pet owners who welcome their dogs and cats into their own beds.

Source: FIRSTLINE Social media: You're doing it, but are you managing it? January 20, 2011 By: Brenda Tassava, CVPM, CVJ Use these four tips to say on top of social media for your veterinary practice.

Source: FIRSTLINE Do pets have a sixth sense? January 18, 2011 Majority of pet owners say their dog or cat can predict bad weather, new.

Source: VETERINARY ECONOMICS Creative employees are often left behind January 17, 2011 Hiring practices don't match what managers say is a desired trait.

Source: FIRSTLINE Parasite prevention tip from the North American Veterinary Conference January 16, 2011 By: Kerry Hillard Johnson The way team members talk to clients has a lot to do with whether pets will suffer from fleas, ticks, heartworms, and other parasites.

Source: FIRSTLINE 3 (unconventional) keys to surviving an economic downturn January 16, 2011 By: Kerry Hillard Johnson In a presentation yesterday at the North American Veterinary Conference, Shawn McVey recommended creating a culture of learning to improve practice finances.

Source: FIRSTLINE Top 10 ways to sell yourself short January 12, 2011 Dr. Robin Downing outlines sure-fire ways to self-sabotage.

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