Offering effective veterinary recommendations to pet owners - Firstline
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Client Compliance
Source: DVM360 MAGAZINE

Are we winning the war against fleas?

October 1, 2009

A question-and-answer interview with Dr. Michael Dryden, Department of Diagnostic Medicine and Pathobiology at Kansas State University, about trends in flea biology, compliance and control.

Source: FIRSTLINE

He said, she said: Which dog is best?

September 3, 2009

An Australian study shows that dog owners often veer toward pooches of the opposite sex.

Source: FIRSTLINE

Firstline Live 2009: The psychology of phone shoppers

August 30, 2009

Understanding the brain's inner-workings will help you convert potential clients into perpetual ones.

Source: FIRSTLINE

Do as I say, not as I do

August 1, 2009

Who's more compliant: team members or clients?

Source: CVC IN KANSAS CITY PROCEEDINGS

Staff empowerment (doctor leverage) increases veterinary practice success (Proceedings)

August 1, 2009

Veterinary practice success today is about relationships between the client and the veterinary practice team.

Source: FIRSTLINE

Who's more compliant?

August 1, 2009

See where you and your clients stand on getting the standard recommended care.

Source: FIRSTLINE

Practice what you preach

August 1, 2009

You talk to clients daily about the importance of complying, but do you follow your own advice? It's time to reflect on your recommendations.

Source: FIRSTLINE

All about microchipping

July 2, 2009

Use this client education form to answer clients' questions about microchips.

Source: FIRSTLINE

Client handout: Important reasons to spay or neuter your pet

July 2, 2009

Use this form to educate clients and encourage them to spay or neuter their pet.

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