Offering effective veterinary recommendations to pet owners - Firstline
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Client Compliance
Source: FIRSTLINE

What you should know about vaccines in your pets

June 1, 2010

Give your clients need-to-know facts about a vital part of their pet?s well-being.

Source: FIRSTLINE

Start sucking up: Why flattery works

May 18, 2010

Even if they know your motives aren't sincere, co-workers and clients might still appreciate your compliments.

Source: FIRSTLINE

Fancy folders fortify client bonds

May 1, 2010

Fancy folders fortify client bonds

Source: FIRSTLINE

Use punch cards to pound parasites

May 1, 2010

Use punch cards to pound parasites

Source: FIRSTLINE

Stop feeling guilty about cash-strapped clients

April 30, 2010

Shawn McVey says pet owners' financial situations aren't your business

Source: FIRSTLINE

Don't throw dogs a bone, FDA says

April 27, 2010

It's no secret that dogs like to chew on bones. But do your clients know they can be deadly?

Source: FIRSTLINE

Video blog: Avoid certain phrases when talking to clients

March 10, 2010

Saying the wrong thing to clients could result in misunderstandings about the care their pets need.

Source: FIRSTLINE

What the PetsMD iPhone app means for your veterinary practice

March 9, 2010

The tool is designed to educate pet owners, but could it prevent them from visiting a veterinarian?

Source: FIRSTLINE

Use software to spark the return of missing clients

March 1, 2010

Use software to spark the return of missing clients

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