Tips for veterinary team members to communicate with veterinarians - Firstline
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Doctor Communication
Source: FIRSTLINE

Your role with referrals

September 1, 2009

What can team members do to help veterinarians as they refer more cases?

Source: FIRSTLINE

Love 'em & leave 'em

August 1, 2009

Why team members are walking away from jobs they enjoy.

Source: FIRSTLINE

Being micromanaged? Here's Mark Opperman's advice

July 8, 2009

You don't have to endure a life of excessive oversight. Just give your manager what he wants and you'll be allowed to do the work you want.

Source: FIRSTLINE

6 ways to break through to your boss

July 1, 2009

Talk so your boss will listen.

Source: FIRSTLINE

The buzz about Firstline Live

June 19, 2009

Word on the street is that Debbie Gair's presentation is a great way to improve team communication and end conflict.

Source: PARTNERS IN PRACTICE

Avoiding layoffs (Sponsored by Intervet/Schering-Plough Animal Health)

June 1, 2009

While cutting expenses is a critical part of a recession plan, it's not a good idea to lay off employees without fully evaluating the effect the decision will have on the business.

Source: FIRSTLINE

What I wish I'd known

June 1, 2009

A practice manager charged into a new job with a legal pad and a menu of necessary improvements. After a successful stint, she ended up swallowing a heart helping of humility.

Source: FIRSTLINE

Dr. Oscar the grouch

June 1, 2009

When doctors turn sour, be sweet.

Source: FIRSTLINE

Pet names aren't for clients

June 1, 2009

Why you shouldn't call clients "honey."

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