Articles by Shawn G. McVey, MA, MSW - Firstline
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Articles by Shawn G. McVey, MA, MSW

What's wrong with my posture in the veterinary exam room?

Stand up straight and send a message.
June 2013

Stand up straight and send a message.

Managing veterinary team members with inappropriate clothing or makeup

Avoid awkward conversations by citing clinic rules.
April 2013

Avoid awkward conversations by citing clinic rules.

Talking to upset veterinary clients

Don't ignore your emotions, but don't fight them.
July 2012

Don't ignore your emotions, but don't fight them.

Ask Shawn: 5 solutions to save your veterinary practice

Whatever the problem, Shawn McVey can help. See what he has to say about these five veterinary team dilemmas.
October 2011

Whatever the problem, Shawn McVey can help. See what he has to say about these five veterinary team dilemmas.

Top 10 ways to make your boss hate you

September 2010

Watch Shawn McVey explain how to get on your manager's bad side.

Stop feeling guilty about cash-strapped clients

April 2010

Shawn McVey says pet owners' financial situations aren't your business

Worst way to announce changes to the team

June 2009

Avoid this snafu when telling team members about new practice protocols.

Emotional stages of change

June 2009

An emotional outline of adaptation.

Change is happening. Is your team ready?

Fear and dread may be your first reactions when a mega-morphosis—or even a mini-morphosis—is announced at work. Life would be easier if you could make the new blend seamlessly with the old. To ease your own stress, impress your boss, and keep clients happy, follow these tips for adapting to transitions.
June 2009

Fear and dread may be the first reactions when a new way is announced at work. Get the team ready to adapt by following these eight tips.

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