Articles by Debbie Allaben Gair, CVPM - Firstline
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Articles by Debbie Allaben Gair, CVPM

Worm your way into fecal talks with veterinary clients

People need to hear information multiple times before they understand your message. Here are nine ways to ensure clients appreciate the importance of fecal exams:
February 2012

People need to hear information multiple times before they understand your message. Here are nine ways to ensure clients appreciate the importance of fecal exams.

Quick tips to boost veterinary client compliance

February 2012

Keep your communication simple and clear, and make the process as easy as possible for the client.

Focus on fecal compliance in veterinary practice

It's a messy topic littered with potential pitfalls. Prep for these potty talks with this advice to help your entire team lock in client compliance.
February 2012

It's important for team members to play a part in educating clients about intestinal parasites.

8 keys for calming cranky clients

June 2011

8 keys for calming cranky clients

The 5 most difficult veterinary clients

Dealing with these nightmare clients can turn a great day into a terrible one. But following a few tips can help you get through to them with everyone's smiles—and sanity—intact.
June 2011

Dealing with these nightmare clients can turn a great day into a terrible one. But following a few tips can help you get through to them with everyone's smiles—and sanity—intact.

When the love is gone: Fighting burnout

That's it—you've had it. When you just can't take your job at the veterinary clinic anymore, learn how to beat these top three reasons for work burnout.
May 2010

That's it—you've had it. When you just can't take your job at the veterinary clinic anymore, learn how to beat these top three reasons for work burnout.

Quick ways to decompress when you're feeling fried

5 ways to chill out before you burn out.
May 2010

5 ways to chill out before you burn out.

End conflict by appreciating each other's differences

January 2010

Learn the first step toward understanding and valuing the differences among team members.

Forget "us vs. them"

Stop thinking of employees outside your group as rivals. When you break down these barriers, you'll reap rewards.
October 2009

Stop thinking of employees outside your group as rivals. When you break down these barriers, you'll reap the rewards.

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