Articles by Shawn McVey, MA, MSW - Firstline
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Articles by Shawn McVey, MA, MSW

Ask Shawn: Ouch! Am I totally toxic team member?

October 2012

What do I do if I'm the toxic team member?

Ask Shawn: Dissed by our veterinarian

September 2012

Our veterinarian constantly picks on everything we do at work. Help!

Ask Shawn: Getting a fair shake as a male veterinary technician

I'm a male technician in a mostly female practice. I've been here just as long as another female technician who's less experienced than me. She was promoted—I wasn't. How do I get my fair shake?
June 2012

I'm a male technician in a mostly female practice. I've been here just as long as another female technician who's less experienced than me. She was promoted—I wasn't. How do I get my fair shake?

Ask Shawn: How can we stop bathroom break abuse in our veterinary clinic?

Our assigned office call technician takes frequent, long restroom breaks. How should I approach this topic with the employee?
May 2012

Our assigned office call technician takes frequent, long restroom breaks. How should I approach this topic with the employee?

Ask Shawn: The case of the missing kitten

Learn what to do when a veterinary client finds a lost pet and doesn't want to return him to his owners.
March 2012

Learn what to do when a veterinary client finds a lost pet and doesn't want to return him to his owners.

Ask Shawn: Handling a racist client in veterinary practice

Don't be afraid to show offensive veterinary clients the door.
February 2012

You can show offensive veterinary clients the door.

Ask Shawn: Pain in the heart

Here's what to do when the veterinarian at your clinic doesn't believe in pain management.
January 2012

Here's what to do when the veterinarian at your clinic doesn't believe in pain management.

Creative rewards for veterinary team members

Innovative ideas for showing gratitude.
December 2011

Innovative ideas for showing gratitude.

Top 10 signs that your veterinary practice is toxic

Do these describe your clinic? Let's hope not.
November 2011

Do these describe your clinic? Let's hope not.

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