Learn what to do when a veterinary client finds a lost pet and doesn't want to return him to his owners.
March 2012
By:
Shawn McVey, MA, MSW
Learn what to do when a veterinary client finds a lost pet and doesn't want to return him to his owners.
|
Don't be afraid to show offensive veterinary clients the door.
February 2012
By:
Shawn McVey, MA, MSW
You can show offensive veterinary clients the door.
|
Here's what to do when the veterinarian at your clinic doesn't believe in pain management.
January 2012
By:
Shawn McVey, MA, MSW
Here's what to do when the veterinarian at your clinic doesn't believe in pain management.
|
Innovative ideas for showing gratitude.
December 2011
By:
Shawn McVey, MA, MSW
Innovative ideas for showing gratitude.
|
Do these describe your clinic? Let's hope not.
November 2011
By:
Shawn McVey, MA, MSW
Do these describe your clinic? Let's hope not.
|
Q. Our doctor is a heavy smoker, and his smoke breaks are getting in the way of patient care. What should I do?
November 2011
By:
Shawn McVey, MA, MSW
Q. Our doctor is a heavy smoker, and his smoke breaks are getting in the way of patient care. What should I do?
|
Q: How should we deal with a teacher's pet?
October 2011
By:
Shawn McVey, MA, MSW
Q: How should we deal with a teacher's pet?
|
Q: I ordered sympathy cards for clients who recently euthanized pets, and I'm not sure what to write. Any suggestions on what I should say to ease their pain? —Tongue Tied
September 2011
By:
Shawn McVey, MA, MSW
Q: I ordered sympathy cards for clients who recently euthanized pets, and I'm not sure what to write. Any suggestions on what I should say to ease their pain? —Tongue Tied
|
Q: I've worked as a practice manager for 10 years and I still can't get people to take responsibility. What can I do to encourage my team members to step up to the plate? —Burnt-out
June 2011
By:
Shawn McVey, MA, MSW
Q: I've worked as a practice manager for 10 years and I still can't get people to take responsibility. What can I do to encourage my team members to step up to the plate? —Burnt-out
|
|
Featuring Information from:
