Articles by Shawn McVey, MA, MSW - Firstline
  • SEARCH:
Team Center
Firstline Featuring Information from:

ADVERTISEMENT

Articles by Shawn McVey, MA, MSW

Ask Shawn: An inappropriate imitation request

My well-meaning boss will frequently say to a team member who isn't performing up to par, "You should be more like (another employee)." I've seen the team member not only take offense to the boss's statement but also feel resentment toward the other employee for being the favorite. Does this management approach have any real positives?
February 2011

My well-meaning boss will frequently say to a team member who isn't performing up to par, "You should be more like (another employee)." I've seen the team member not only take offense to the boss's statement but also feel resentment toward the other employee for being the favorite. Does this management approach have any real positives?

Ask Shawn: Advice for a new practice manager

I'm getting ready to take over as practice manager. It's my first leadership role, so I'm a little intimidated. What are the biggest things I should avoid in the beginning?
January 2011

I'm getting ready to take over as practice manager. It's my first leadership role, so I'm a little intimidated. What are the biggest things I should avoid in the beginning?

Ask Shawn: Snuffing out smoke breaks

How do I structure breaks for employees who smoke in a way that's fair to everyone, including nonsmokers?
December 2010

How do I structure breaks in a way fair to smokers and nonsmokers?

Ask Shawn: A better way to pass the torch between shifts

November 2010

Ask Shawn: A better way to pass the torch between shifts

Ask Shawn: How to build a better team

September 2010

I'm the manager of a small practice with no 'superstar' team members. Employees fail to follow through on tasks, and I find myself babysitting and putting out fires on a daily basis. But the practice owner is reluctant to fire anyone. What do I do? —SEARCHING FOR SUPERSTARS

8 telltale signs your veterinary team stinks

If your co-workers exhibit any of these symptoms, watch out. You're all just a group of employees posing as a real veterinary practice team.
July 2010

If your co-workers exhibit any of these symptoms, watch out. You're all just a group of employees posing as a real veterinary practice team.

4 bad statements that sabotage teamwork

Teamwork is about open, helpful communication. Here's how to talk about problems in the veterinary practice to help things get better.
July 2010

Teamwork is about open, helpful communication. Here's how to talk about problems in the veterinary practice to help things get better.

Ask Shawn: A poor approach to patient care

July 2010

Veterinary team members need to be direct with underperforming co-workers.

Turn your ineffective group into an impressive team

You're all working hard, but are you working together? You might just be a group of people in the same clinic. Here's how to build a real team
July 2010

You're all working hard, but are you working together? You might just be a group of people in the same clinic. Here's how to build a real veterinary team

ADVERTISEMENT

Click here