Articles by Shawn McVey, MA, MSW - Firstline
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Articles by Shawn McVey, MA, MSW

Ask Shawn: Snuffing out smoke breaks

How do I structure breaks for employees who smoke in a way that's fair to everyone, including nonsmokers?
December 2010

How do I structure breaks in a way fair to smokers and nonsmokers?

Ask Shawn: A better way to pass the torch between shifts

November 2010

Ask Shawn: A better way to pass the torch between shifts

Ask Shawn: How to build a better team

September 2010

I'm the manager of a small practice with no 'superstar' team members. Employees fail to follow through on tasks, and I find myself babysitting and putting out fires on a daily basis. But the practice owner is reluctant to fire anyone. What do I do? —SEARCHING FOR SUPERSTARS

Ask Shawn: A poor approach to patient care

July 2010

Veterinary team members need to be direct with underperforming co-workers.

3 Cs of a team-friendly veterinary practice

Veterinary team members need these three things to thrive at work.
July 2010

Veterinary team members need these three things to thrive at work.

8 telltale signs your veterinary team stinks

If your co-workers exhibit any of these symptoms, watch out. You're all just a group of employees posing as a real veterinary practice team.
July 2010

If your co-workers exhibit any of these symptoms, watch out. You're all just a group of employees posing as a real veterinary practice team.

4 bad statements that sabotage teamwork

Teamwork is about open, helpful communication. Here's how to talk about problems in the veterinary practice to help things get better.
July 2010

Teamwork is about open, helpful communication. Here's how to talk about problems in the veterinary practice to help things get better.

Turn your ineffective group into an impressive team

You're all working hard, but are you working together? You might just be a group of people in the same clinic. Here's how to build a real team
July 2010

You're all working hard, but are you working together? You might just be a group of people in the same clinic. Here's how to build a real veterinary team

Ask Shawn: Problems with the practice owner's wife

I'm a practice manager having trouble with an employee. She's lazy and unprofessional, and does almost none of the duties she's expected to handle. The problem: She's the practice owner's wife. When I approach him about it, he just says, "She's the boss." What else can I do?
June 2010

I'm a practice manager having trouble with an employee. She's lazy and unprofessional, and does almost none of the duties she's expected to handle. The problem: She's the practice owner's wife. When I approach him about it, he just says, "She's the boss." What else can I do?

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