Articles by Lori Roke Stine - Firstline
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Lori Roke Stine


Lori Rike Stine is a freelance writer based in Lehighton, Pa.

Hone your phone skills
August 1, 2005

Whether you answer the phone twice a day or twice a minute, these tips will help you handle a range of calls with finesse and keep conflict with clients to a minimum.

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