Articles by Roger Cummings, CVPM - Firstline
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Roger Cummings, CVPM


Roger Cummings, CVPM, is a Firstline Editorial Advisory Board member and a practice management consultant with Brakke Consulting Inc. in Dallas.

Articles
Axing the rumor mill
April 1, 2006

Help! One of our veterinarians always says we have a zero-tolerance policy for gossip, but she's the worst! She talks about clients and staff members all the time. What should we do?

Little secret, big problems
February 1, 2006

A co-worker told me in confidence that he was looking for a new job. I encouraged my friend to tell the doctor he wasn't happy and to try to work things out, but he quit instead and took a job at a rival practice. Now the doctor is mad at me. He says I'm not loyal. I disagree. Who's right?

Different strokes for different folks
December 1, 2005

The doctor doesn't apply practice policies consistently. How can I ask for fair treatment?

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