Articles by Leslie A. Mamalis, MBA, MSIT - Firstline
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Leslie A. Mamalis, MBA, MSIT


Articles
6 ways for clients to pay
February 1, 2010

Which client payment options are right for your practice?

Sample script: Sticky payment scenario
April 1, 2009

Follow these talking points when a client's pet insurance is denied.

You've found your ideal rewards, now how do you ask for them?
October 1, 2008

When you've landed on the right ideas, it's time to suggest the potential perks to your boss. To be sure your manager listens to your proposal—and more importantly, accepts it—try following this seven-step plan

Frugal rewards
October 1, 2008

Looking for perks that don't break the bank? Then check out these results: Cost-effective extras that both you and your practice will find beneficial.

Picture the savings
June 1, 2008

Want a say in how owners spend the practice's money? Try saving a little first. Use these cost-cutting steps to increase efficiency, consume consciously, and add bucks to the practice's bottom line.

When clients can't pay
December 1, 2007

They want help, and you want to give it. Learn how to launch a compassionate care fund and generate money for your pets and clients in need.

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