Articles by Julie Gurnon - Firstline
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Julie Gurnon

Put new hires on the right path
June 1, 2008

Don't let high turnover send your team off track. Here's how you can contribute to new team members' success and create a culture that encourages them to stay.

Trainees: Open up to learning
June 1, 2008

Show your new team members you're working to make their jobs easier and provide the best service and care.

In their shoes
March 1, 2008

It's time to bare your sole to team members and share what rubs you the wrong way. Use these tips and insights to put your team on an even heel.


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