Christine Shupe is executive director of the Veterinary Hospital Managers Association. The association is dedicated to serving professionals in veterinary management through education, certification and networking.
Stretch yourself to plan meaningful meetings.
Make time to improve your veterinary skills with some continuing education.
Use this discussion guide to brainstorm questions for your own veterinary client survey.
Surveys let veterinary clients rate your performance before they take their frustrations online.
Help team members understand profits, threats and change.