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Christine Shupe

Executive Director, VHMA

Christine Shupe is executive director of the Veterinary Hospital Managers Association. The association is dedicated to serving professionals in veterinary management through education, certification and networking.

Articles
What kind of veterinary manager are you?
February 1, 2014

Consider these general descriptions and various levels of management at a veterinary hospital.

The VHMA Files: Results from the 2013 Compensation and Benefits Survey
February 1, 2014

Get the inside scoop on veterinary practice managers' pay and benefits.

10 pet owner communication strategies to avoid lawsuits
January 1, 2014

Use these 10 strategies to foster better relations with clients. Then when problems surface, pet owners may choose conversation instead of litigation.

Form: 10 pet owner communication strategies to avoid lawsuits
January 1, 2014

Use these 10 strategies to foster better relations with clients. Then when problems surface, pet owners may choose conversation instead of litigation.

The VHMA Files: Simple steps to avoid legal storms in veterinary practice
January 1, 2014

Help avoid lawsuits by practicing good communication.

Use a checkup to measure your veterinary practice's health
December 1, 2013

How healthy is your veterinary hospital? You can find out by checking your practice's financial wellness.

The VHMA Files: Meeting expectations
November 1, 2013

Stretch yourself to plan meaningful meetings.

Practice managers: Why you need CE
October 1, 2013

Make time to improve your veterinary skills with some continuing education.

Team Tool: VHMA Files: Brainstorming Veterinary Client Surveys
September 1, 2013

Use this discussion guide to brainstorm questions for your own veterinary client survey.

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