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Learning to love work
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| By
Kerry Hillard Johnson
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Whether you're facing quarterlife or midlife, career-related education keeps you fresh and invigorated.
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Not just a desk job
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| By
Mark Opperman, CVPM
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What client service decisions are appropriate for receptionists to make independently?
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Ask Amy: I'm afraid I work for a sellout
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How can I keep my doctor focused on patients and not profits?
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The case for year-round prevention
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| By
Ann Bradley, CVT
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Our clients, especially those with cats, don't think year-round heartworm prevention is necessary. What can we do about this?
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Got a minute, boss?
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| By
Nancy Potter
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As a practice manager, I'm constantly interrupted with non-urgent items like schedule questions. It's interfering with my other daily work. How can I set boundaries but remain approachable to my team?
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For the record: Controlled substances
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| By
Dr. Karl Salszieder
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What should I document when dispensing controlled substances?
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5 ideas for a smooth holiday take off
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Liz Nartowicz
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Coordinating vacations can be as intimidating as a security checkpoint. Avoid time-off turbulence by picking—and sticking to—one of these flight plans.
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A legal letter for abandoned pets
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I downloaded the free form "Pet Abandonment Letter" (September 2008) and wanted to stress the importance of following your state's laws regarding pet abandonment.
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Prepare with pet IDs
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I'm a consulting veterinarian who's highly involved in several disaster preparedness committees.
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Technicians deserve more
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I was glad to see in "The Truth About the Technician Shortage" (August 2008) that so many veterinary technicians are actually working in the profession.
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The ABCs of inventory
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| By
Rachael Hume
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It's time to take stock of your supply situation. Are you neglecting the simple things? Go back to the basic building blocks, and you'll create a seamless system for tracking products and preserving profits.
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Inventory manager job description
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Here's what to look for in a person who oversees the goods.
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Tips for practice managers
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It's no fun to be the bad guy. Conduct useful reviews that keep everybody smiling.
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Certification: Is it for you?
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| By
Jennifer Inbody, CVPM
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Sharon DeNayer
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Credentials can be a contentious topic, but we can all agree that education is essential to success—regardless of your position. Here, two practice managers share the choices behind their career paths so you can better decide your own.
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When you don't have a formal review
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Here's how to ask for an evaluation—and, in the meantime, initiate some positive feedback of your own.
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Performance reviews: Get ready to shine
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| By
Christine Merle, DVM, MBA, CVPM
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Sweaty palms, twitchy eyes, gritted teeth: These are sure signs your performance review looms on the horizon. Banish that dread. With a little forethought, your review will be a ray of light in your glowing career.
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The next step for technicians
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| By
Amy Butzier, BS, MEd, CVT
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Specialties allow credentialed technicians to further their careers.
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