FIRSTLINE, Mar 1, 2011 - Firstline
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FIRSTLINE, Mar 1, 2011
News Report
Survey Results: Are veterinary technicians valued?
Survey Results: Are veterinary technicians valued?
Ask the Experts
Should I friend questionable people on my veterinary practice's Facebook page?
By Brenda Tassava, CVPM, CVJ
How can team members filter the friends on their practice's Facebook page to ensure nothing questionable is associated with the professional page?
Pearls of Practice
Categorize your veterinary patients' catheters
Never underestimate the power of paper towel rolls.
Dry mop to keep your veterinary staff from slipping up
You'll fall for this tip.
Create a motto for your veterinary team
Use fun and games to define your practice's unique selling proposition.
Make a coloring book page to promote your veterinary practice
Go ahead and color outside the lines.
Precount commonly prescribed drugs to save time
Start counting down to efficiency today.
Skill Builder
Post-euthanasia: Be there for your veterinary clients
Handle euthanasia appointments with extra tender, loving care.
Euthanasia: It's OK for you to cry
The pain of euthanasia takes a toll on clients—and you. Veterinary team members and experts share experiences and advice to help heal the hurt.
Euthanasia: 7 coping strategies for veterinary team members
By Michelle Hainer
Clients aren't the only ones hurting when their pets are euthanized.
Web Exclusive
Top 5 veterinary blogs
By Liz Marsh, Senior Editor
Save time searching for the best veterinary blogs with this Firstline-approved collection.
Patient care
Managing chronic kidney disease: Nutrition is key
By Charlotte Higgins, AS, CVT
A look at the effects of CKD and how proper nutrition can help.
Team Building
Work sweet home: Create a positive practice culture
By Marianne Mallonee
A positive practice environment makes you—and patients and clients—feel happy, cozy, and right at home. Here's how to ramp up the good vibes.
Managers: 7 ways to create a positive practice culture
Just how do you create a positive culture? Take these seven steps to find your happy place.
Client Communication
8 steps for defusing angry clients
To calm heated client situations, follow these steps from Paul Camilo, CVPM, practice manager at All Pets Dental in Weston, Fla.

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