ADVERTISEMENT

FIRSTLINE, Sep 1, 2011

Front Desk There's no "I" in team By Kerry Hillard Johnson We've been hitting the topic of veterinary team meetings pretty hard lately. Ask the Experts Ask Shawn: Euthanasia cards made easier By Shawn McVey, MA, MSW Q: I ordered sympathy cards for clients who recently euthanized pets, and I'm not sure what to write. Any suggestions on what I should say to ease their pain? —Tongue Tied Q&A: How can I help obese veterinary patients? Q: What can I do when a pet's number on the scale just won't budge? Pearls of Practice Clip to nip waiting room boredom Make time fly. Hook veterinary patients' Elizabethan collars Collar your mess. Paper paws for a cause Help families who can't afford veterinary care. 5 simple ways to celebrate veterinary technicians Oct. 9-15 is National Veterinary Technician Week. How will you celebrate? Cardboard condos for your veterinary patients Go green and make these homemade hideaways for cats. Communication Strategies 12 ways to manage your manager By Sheila Grosdidier, BS, RVT Tired of being stepped on at work? It's time to stand tall and get on top of your career by improving your communication skills. Patient care Confidently identify parasites on blood smears By Melissa Andrasik, BS, RVT Read on for tips to help you prepare a readable blood smear and identify what you see. Marketing Tips Is your practice's Facebook giveaway a potential legal problem? By Brenda Tassava, CVPM, CVJ Avoid trouble for your veterinary practice by ensuring you're playing by Facebook's promotions rules. Client Communication Don't poo-poo veterinary clients' diarrhea calls By Bash Halow, CVPM, LVT Affected pets might be suffering from more than just upset bowels. For example, they may have a gastrointestinal infection that needs treatment. Brush up on your pet diarrhea facts By Bash Halow, CVPM, LVT Receptionists and other veterinary team members: Brush up on your pet diarrhea facts. Client Education Expose the truth about rabies to veterinary clients As World Rabies Day approaches on Sept. 28, check out this technician's real-life encounter with a rabid patient—and learn safety tips that will keep your patients and clients safe.

ADVERTISEMENT