FIRSTLINE, Sep 1, 2011 - Firstline
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FIRSTLINE, Sep 1, 2011
Front Desk
There's no "I" in team
By Kerry Hillard Johnson
We've been hitting the topic of veterinary team meetings pretty hard lately.
Ask the Experts
Ask Shawn: Euthanasia cards made easier
By Shawn McVey, MA, MSW
Q: I ordered sympathy cards for clients who recently euthanized pets, and I'm not sure what to write. Any suggestions on what I should say to ease their pain? —Tongue Tied
Q&A: How can I help obese veterinary patients?
Q: What can I do when a pet's number on the scale just won't budge?
Pearls of Practice
Clip to nip waiting room boredom
Make time fly.
Hook veterinary patients' Elizabethan collars
Collar your mess.
Paper paws for a cause
Help families who can't afford veterinary care.
5 simple ways to celebrate veterinary technicians
Oct. 9-15 is National Veterinary Technician Week. How will you celebrate?
Cardboard condos for your veterinary patients
Go green and make these homemade hideaways for cats.
Communication Strategies
12 ways to manage your manager
By Sheila Grosdidier, BS, RVT
Tired of being stepped on at work? It's time to stand tall and get on top of your career by improving your communication skills.
Patient care
Confidently identify parasites on blood smears
By Melissa Andrasik, BS, RVT
Read on for tips to help you prepare a readable blood smear and identify what you see.
Marketing Tips
Is your practice's Facebook giveaway a potential legal problem?
By Brenda Tassava, CVPM, CVJ
Avoid trouble for your veterinary practice by ensuring you're playing by Facebook's promotions rules.
Client Communication
Don't poo-poo veterinary clients' diarrhea calls
By Bash Halow, CVPM, LVT
Affected pets might be suffering from more than just upset bowels. For example, they may have a gastrointestinal infection that needs treatment.
Brush up on your pet diarrhea facts
By Bash Halow, CVPM, LVT
Receptionists and other veterinary team members: Brush up on your pet diarrhea facts.
Client Education
Expose the truth about rabies to veterinary clients
As World Rabies Day approaches on Sept. 28, check out this technician's real-life encounter with a rabid patient—and learn safety tips that will keep your patients and clients safe.

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