FIRSTLINE, Jan 1, 2014 - Firstline
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FIRSTLINE, Jan 1, 2014
Ask the Experts
The boss snips away at our pay
By Sheila Grosdidier, BS, RVT
I'm the office manager of a small hospital, and I found out the practice owner had our payroll clerk deduct an hour of pay for our staff members for a lunch and learn. She also makes us carry overtime to the next pay period because she refuses to pay overtime. What can I do?
Pearls of Practice
Veterinary team motivator: Turn "I" into "we"
Use team speak to improve veterinary team members' confidence and performance.
Plan a team meeting on heartworm education
Use these tips to teach your veterinary team to talk about the latest heartworm news with pet owners.
Spread the veterinary behavior message
Use this tip to educate pet owners about seasonal behavior issues.
Celebrate World Spay Day
Celebrate World Spay Day with these ideas to reduce pet overpopulation.
Your career
Reviews: The building blocks of a successful veterinary career
By Kyle Palmer, CVT
Whether you're a veterinary manager or a veterinary team member, it's time to work together to create the foundation for lasting career in veterinary practice.
Professional Growth
Reach for new heights in your veterinary career
By Bash Halow, CVPM, LVT
An encouraging practice owner gave a once-homeless mother a shot at success.
The VHMA Files: Simple steps to avoid legal storms in veterinary practice
By Christine Shupe
Help avoid lawsuits by practicing good communication.
dvm360 news
NAVTA partners with NAVC, seeks new executive director
New partnership to serve veterinary technicians and expand continuing education options.
Money Matters
What to say when pet owners can't pay for veterinary care
Most pet owners want the best care for their pets. Erase the embarrassment factor for clients on tight budgets with these five tips to talk about cost.

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