Idea Exchange: Show clients your appreciation

source-image
Mar 01, 2005
By dvm360.com staff

In my practice, we give clients a different thank-you gift each month. A few of our past presents included plastic eggs filled with Reese's peanut butter cups and a note that said, "Thanks for being an eggselent client. We appreciate your visit today"; miniature Milky Ways and a note that said, "We consider your patronage out of this world. Thanks for choosing Pet Med Clinic"; bath salts and a note that said, "Thanks for being a sensational client"; Extra brand gum and a note that said, "You're extra special to us"; and candles and a note that said, "You brighten our day. Thanks for choosing Pet Med Clinic."

Dr. Debra Buckner
Lorain, Ohio