Use this handout to tell clients how to leave an online review for your clinic.
Preventive care plans: Team responsibilities training module
Preventive care plans: Monthly goal-setting worksheet
Preventive care plans: Client communication scenario flow chart
A weekly newsletter took the place of team meetings and got people talking at this veterinary practice.
This clinic provides helpful instructions to clients on how to post an online review.
With the right training and guidance—and just a little bit of encouragement—you can help clients understand that this common disease is actually quite manageable.
Low pay is squeezing team members out of the profession. Are you ready to do what is necessary to turn this trend around?