Mark Opperman articles - Veterinary Economics
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Mark Opperman articles
Source: VETERINARY ECONOMICS

Sample client termination letter

May 1, 2006

Customize this sample Word document to terminate a doctor-client relationship politely and professionally.

Source: VETERINARY ECONOMICS

Credit for dental prophys

May 1, 2006

When our owner's out of the building and the technicians perform dentals, does our part-time associate receive credit even if the owner scheduled it and already performed a physical exam?

Source: VETERINARY ECONOMICS

Show bad clients the door

May 1, 2006

Difficult clients do your practice more harm than good by damaging team morale and causing conflict. Figure out who they are, and let them go.

Source: VETERINARY ECONOMICS

Student loan relief

April 1, 2006

Our associate has more than $80,000 in school debt. She receives a fair salary, but I would like to help her more. Any ideas?

Source: FIRSTLINE

Keeping count of consumables

April 1, 2006

How should we control our consumables, such as bandage and suture materials and other hospital supplies that we use but seldom charge for?

Source: VETERINARY ECONOMICS

Stop asking your clients to make medical decisions

April 1, 2006

Your clients didn't go to veterinary school. You did. So why ask your clients, who have no training or expertise, to make medical decisions about the care of their pets?

Source: VETERINARY ECONOMICS

Part-time doctor pay

March 1, 2006

How should I pay part-time veterinarians and gauge their benefits?

Source: VETERINARY ECONOMICS

Pay partners fairly

March 1, 2006

Paying equally doesn't always make sense in a partnership, especially when doctors aren't contributing in the same ways. A tiered-compensation system can account for these variances.

Source: VETERINARY ECONOMICS

Salary vs. production

February 1, 2006

The best of both worlds, the ProSal compensation formula pays associates on a percentage of production and guarantees a base salary. Find out why this method's a top choice for associates, and why you'll like it, too.

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