Client relations tips and strategies for veterinarians and veterinary practice managers - Veterinary Economics
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Client Relations
Source: VETERINARY ECONOMICS

Scoop out litter box problems in cats

October 30, 2013

Use this questionnaire to help clients identify and resolve inappropriate elimination problems in their cats.

Source: VETERINARY ECONOMICS

Posts and tweets about fear-free tactics

October 29, 2013

Share your fear-free techniques on social media to make clients less nervous to bring their pets into your practice.

Source: VETERINARY ECONOMICS

How to design the perfect veterinary sign

October 29, 2013

Attract pet owners to your new or existing veterinary hospital with a clear message and easy-to-read specs.

Source: DVM360 MAGAZINE

OMG! It's the veterinary @client of the future #lookout

October 1, 2013

My new clients won't look up from their phones. My older clients won't shut up. I'm not sure which is worse.

Source: VETERINARY ECONOMICS

Get loyal clients through authentic emotional connections

October 1, 2013

Four crucial tips that put gratitude, respect and compassion into everyday client interactions at your veterinary clinic.

Source: VETERINARY ECONOMICS

Help clients understand the importance of preventive diagnostics

October 1, 2013

These tests can be crucial to detecting underlying disease and seeing the big picture of a pet's health. Use this handout as a supplement to exam room talks to help clients understand the importance of diagnostics.

Source: FIRSTLINE

Don't forget the fecal sample

October 1, 2013

Get fecal samples from veterinary clients with these three tips.

Source: DVM360 MAGAZINE

Pyometra plus refusal to spay: A look at two veterinary cases

October 1, 2013

Management, legal and ethical issues abound when veterinarians recommend 'emergency' procedures to hesitant pet owners.

Source: VETERINARY ECONOMICS

How to create a friendlier veterinary visit

October 1, 2013

Put pets at ease by making veterinary visits fear-free.

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