Client communication tips and strategies for veterinarians and veterinary practice managers - Veterinary Economics
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Client Communication
Source: VETERINARY ECONOMICS

The power of words in veterinary medicine

May 1, 2013

A cancer diagnosis had become as common as a urinary tract infection. I had forgotten the impact of a poor prognosis.

Source: VETERINARY ECONOMICS

Bring new life to parasite prevention

May 1, 2013

Your preventive pitch may be perfect, but some new veterinary client education tools could press more pet owners to do the right thing and keep up with your recommendations.

Source: VETERINARY ECONOMICS

Posts and tweets about senior pets

May 1, 2013

Use your social media network to educate clients and raise awareness about senior pets with these tweets and posts.

Source: CUSTOM VETERINARY MEDIA

Pet insurance conversations: Interactive map (Sponsored by VPI)

May 1, 2013

When everyone on your team plays a role, you can have fast, effective pet insurance conversations that flow throughout your practice. Review this interactive map to see each team member's role—and how you can keep the discussion alive throughout the pet's visit.

Source: VETERINARY ECONOMICS

Make a case for vaccinations

April 1, 2013

Tired of your veterinary clients' excuses when it comes to vaccinations? Here are a few examples you might hear, with the bad (and better) ways to state your case.

Source: VETERINARY ECONOMICS

Posts and tweets about heartworms

April 1, 2013

Use your social media network to educate clients and raise awareness about heartworms with these tweets and posts.

Source: VETERINARY ECONOMICS

Explain your clinic expenses

April 1, 2013

It's hard for clients to understand where their money goes in your veterinary practice. So give them the details on the dough distribution—and why it's important.

Source: dvm360

Vaccinations: The next step

April 1, 2013

Follow these "next steps" to make sure your veterinary team is prepared to promote pet wellness and stress the value of vaccinations.

Source: VETERINARY ECONOMICS

Spark a conversation with veterinary clients about obesity

April 1, 2013

Nearly 40 percent of owners of overweight pets don't realize their animal has a problem.

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