Communicate effectively with your clients to improve service, encourage referrals, head off conflict and establish the kind of s - Veterinary Economics
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Client Education
Source: VETERINARY ECONOMICS

Solving the Latino problem in veterinary medicine

August 27, 2013

Latinos visit the veterinarian less than other Americans, according to some attendees at the 2013 Banfield Pet Healthcare Industry Summit. But at least one study says different.

Source: VETERINARY ECONOMICS

Giving treats for behavior modification training: 3 simple tips

August 24, 2013

These three simple tips can make or break a veterinary client's behavior modification training session.

Source: DVM360 MAGAZINE

Q and A: Veterinary client noncompliance and heartworm resistance

August 21, 2013

A veterinarian asks, 'What if my client won't agree to CAPC-based treatment of infection?' Dr. Dwight Bowman responds.

Source: DVM360 MAGAZINE

Leaders in the veterinary profession go toe to toe over supply and demand

August 21, 2013

Debate at Banfield pet health summit sparks discussions over how to steer veterinary profession.

Source: dvm360

The physical exam toolkit

August 1, 2013

This toolkit delivers team training, free client handouts, exam room education strategies and more, all designed to make it as easy as possible for veterinarians and their teams to promote preventive care and stress the importance of physical exams to pet owners. (With an educational grant provided by Veterinary Pet Insurance)

Source: DVM360 MAGAZINE

Mastering the art of fecal concealment

August 1, 2013

These clients dutifully bring in their pet's stool samples to the veterinary clinic each visit—and help the packaging industry thrive.

Source: dvm360

Physical exam: The next step

July 29, 2013

Follow these "next steps" to make sure your veterinary team is prepared to promote preventive pet care and stress the importance of physical exams.

Source: DVM360 MAGAZINE

CATalyst Council to connect veterinarians with cat-adopting clients

July 26, 2013

New program e-mails health records to Portland-area veterinarians for post-adoption exams.

Source: VETERINARY ECONOMICS

Words that work for a physical exam

July 26, 2013

You've done hundreds of exams, but each veterinary client typically only observes one each year for their pets. Use these mini scripts that highlight four key steps during a physical exam to increase your educational power in the exam room.

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