Source: VETERINARY ECONOMICS
April 28, 2008
By:
Marnette Denell Falley
The client looks up from your estimate and says, "Wow. That's a lot." What do you say when you encounter price resistance?
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Source: VETERINARY ECONOMICS
April 22, 2008
By:
Kristi Reimer, Editor
It's hard work to man a booth during a convention. But an aching back and sore feet are a fair price to pay for good feedback from readers.
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Source: FIRSTLINE
April 22, 2008
By:
Portia Stewart
Every member of your team contributes to the client's experience, says Dr. Ernest E. Ward Jr., a Veterinary Economics Editorial Advisory Board member and owner of Seaside Animal Care in Calabash, N.C. Dr. Ward spoke at Firstline Live at CVC East in Baltimore and gave tips to help team members create an experience that builds the value of the service practices offer.
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Source: FIRSTLINE
April 22, 2008
By:
Portia Stewart
Use simple language and reinforce the benefits when you offer a recommendation, says Dr. Ernest E. Ward Jr., a Veterinary Economics Editorial Advisory Board member and owner of Seaside Animal Care in Calabash, N.C.
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Source: FIRSTLINE
April 22, 2008
By:
Portia Stewart
There's a simple reason my practice's compliance rate was twice the AAHA compliance study numbers. It's communication," says Dr. Ernest E. Ward Jr., a Veterinary Economics Editorial Advisory Board member and owner of Seaside Animal Care in Calabash, N.C. Dr. Ward spoke at Firstline Live at CVC East in Baltimore about how to improve communication and boost compliance.
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April 20, 2008
Baltimore - 04-20-2008 - CVC East veterinarian attendance spiked 23 percent this year over last. The conference drew 1,231 veterinarians to the Baltimore Convention Center April 18-21, reports Conference Manager Dot Thiesen, up from last year's record of 949 veterinarians.
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April 20, 2008
4-20-2008 - Baltimore - Dr. Nathan Wolfe, professor of epidemiology at the University of California Los Angeles hopes to prevent the next pandemic.
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