Practice operations forms for veterinary practices - Veterinary Economics
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Forms: Practice operations
Source: FIRSTLINE

Sample audit summary form

September 1, 2005

Use this form to record your findings when you review medical records for missed charges.

Mystery shopper form

July 6, 2005

A mystery shopper form to get critical feedback (PDF).

Source: VETERINARY ECONOMICS

Goal planning form

March 1, 2005

This goal planning form helps you think through the steps you'll take to achieve your objective and spot potential obstacles. (PDF)

Sample employee exit survey

February 3, 2005

Exit interviews are your best tool for learning why employees leave and how you might encourage them to stay. Use this form to gather this precious feedback from departing team members. (PDF)

Sample script for team members

February 3, 2005

This sample phone script shows the kind of professional, accurate answers you can develop for team members to use in all their interactions with clients. (PDF)

Peformance appraisal form

February 3, 2005

When you conduct regular performance reviews, you build better understanding with your employees, clarify your mutual goals, and give employees feedback about where they excel and could improve. Use this form to get started. (PDF)

Show staff members the total value of their compensation package

June 1, 2002

To show staff members how much they earn each year--not just in salary, but in benefits, too--give them a total compensation statement. (PDF)

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