Client communication tips and strategies for veterinarians and veterinary practice managers - Veterinary Economics
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Client Communication
Source: VETERINARY ECONOMICS

The power of words in veterinary medicine

May 1, 2013

A cancer diagnosis had become as common as a urinary tract infection. I had forgotten the impact of a poor prognosis.

Source: CUSTOM VETERINARY MEDIA

Your practice needs you: Be a pet insurance coordinator (Sponsored by VPI)

May 1, 2013

Taking a leadership role in pet insurance at your practice does more than simply build your program. It helps create a coordinated effort that leads to educated team members who can teach more pet owners about the value of pet insurance—and ultimately offer their pets the care they need.

Source: VETERINARY ECONOMICS

Posts and tweets about heartworms

April 1, 2013

Use your social media network to educate clients and raise awareness about heartworms with these tweets and posts.

Source: VETERINARY ECONOMICS

Explain your clinic expenses

April 1, 2013

It's hard for clients to understand where their money goes in your veterinary practice. So give them the details on the dough distribution—and why it's important.

Source: VETERINARY ECONOMICS

Make a case for vaccinations

April 1, 2013

Tired of your veterinary clients' excuses when it comes to vaccinations? Here are a few examples you might hear, with the bad (and better) ways to state your case.

Source: VETERINARY ECONOMICS

Meet the Great Becker, Psychic Veterinarian!

April 1, 2013

Educated guessing has its place in medicine, but not in client discussions.

Source: VETERINARY ECONOMICS

Spark a conversation with veterinary clients about obesity

April 1, 2013

Nearly 40 percent of owners of overweight pets don't realize their animal has a problem.

Source: VETERINARY ECONOMICS

Veterinary client support = healthy pets

April 1, 2013

This handout gives your clients a look at what goes into keeping your veterinary hospital running at peak performance.

Source: DVM360 MAGAZINE

Insurance company analyzes cost of veterinary treatment vs. cost of prevention

April 1, 2013

Cost analysis of the five most common preventive pet conditions in 2012 revealed.

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