This glossary provides the definitions of terms used in the article Creature Comfort.
How well do you know practice finances?
Scan this job description.
What to say when making a recommendation.
Thinking of becoming a relief doctor? Read a sample letter here or download a Word document of your own.
Use this questionnaire to help employees assess their roles and performance in your practice.
Use this card to record your biggest work challenges and what your team can do to relate to you. Then discuss your answers at the next staff meeting.
Use this form to create your own list of reasons to smile. Then share your top answers with us.
Read these true stories of client service disasters, then use the discussion guide to talk about how you'd handle these situations at your next staff meeting.