Market trends: Helping clients pay - Veterinary Economics
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Market trends: Helping clients pay
Source: VETERINARY ECONOMICS

Avoid phone pressure tactics

September 1, 2009

Pushy team members can scare clients away with heavy-handed phone tactics.

Source: VETERINARY ECONOMICS

Dog owners want more caring from veterinarians

August 4, 2009

Communication and empathy skills score big with clients.

Source: VETERINARY ECONOMICS

Veterinarians offer alternative payment methods to cash-strapped clients

August 1, 2009

Some of your clients are struggling financially. Here's what you should and shouldn't be doing to help them pay for pet healthcare.

Source: VETERINARY ECONOMICS

Look at the pros and cons of different client payment methods

August 1, 2009

Holding a check, discounting services, letting clients work off bills, and more

Source: VETERINARY ECONOMICS

Survey says: Make sure clients are satisfied

July 1, 2009

A new era in the medical profession is here. Is your veterinary practice ready for it?

Source: VETERINARY ECONOMICS

A case for compassion in veterinary medicine

July 1, 2009

Monitoring practice finances is key, but it's also important to look beyond the numbers.

Source: FIRSTLINE

Form: Compare pet insurance plans

June 5, 2009

Find the plan that's right for you, your practice, and your clients.

Source: VETERINARY ECONOMICS

What your clients really think

June 1, 2009

They may smile and nod while visiting your practice, but what really goes on in your clients' minds? Find out with client questionnaires, Internet ratings, and mystery shoppers.

Source: VETERINARY ECONOMICS

Appeal to clients' time, not money

April 30, 2009

Marketing messages are more effective when they focus on clocks instead of wallets.

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